Shipping, Returns, FAQs

Shipping

Orders are processed within 3 business days and are shipped with Australia post.

We will provide you with tracking once the order is shipped.

Please note: there are shipping delays due to Covid-19 and the demand on postal services for the time being.

Returns

At this time we do not offer refunds on our products. Please contact us at

cytel@bigpond.com if you have any specific questions regarding our products and we would be happy to help.

Payment

At this time we only take payment via Paypal. Please contact us at cytel@bigpond.com if you would like to discuss arranging another payment method.